Terms and Conditions
1. INTRODUCTION
Welcome to ShukriaExpress.com also hereby known as
“we", "us" or "ShukriaExpress". We are an online
marketplace and these are the terms and conditions governing your access and
use of ShukriaExpress along with its related domains, sites, mobile app,
services and tools (the "Site"). By using the Site, you hereby accept
these terms and conditions (including the linked information herein) and
represent that you agree to comply with these terms and conditions (the
"User Agreement"). This User Agreement is deemed effective upon your
use of the Site which signifies your acceptance of these terms. If you do not
agree to be bound by this User Agreement please do not access, register with or
use this Site. This Site is owned and operated by ShukriaExpress LLC.
The Site reserves the right to change, modify, add, or remove portions of these
Terms and Conditions at any time without any prior notification. Changes will
be effective when posted on the Site with no other notice provided. Please
check these Terms and Conditions regularly for updates. Your continued use of
the Site following the posting of changes to Terms and Conditions of use
constitutes your acceptance of those changes.
2. CONDITIONS
OF USE
A. YOUR ACCOUNT
To access certain services offered by the platform, we
may require that you create an account with us or provide personal information
to complete the creation of an account. We may at any time in our sole and
absolute discretion, invalidate the username and/or password without giving any
reason or prior notice and shall not be liable or responsible for any losses
suffered by, caused by, arising out of, in connection with or by reason of such
request or invalidation.
You are responsible for maintaining the confidentiality of your user
identification, password, account details and related private information. You
agree to accept this responsibility and ensure your account and its related
details are maintained securely at all times and all necessary steps are taken
to prevent misuse of your account. You should inform us immediately if you have
any reason to believe that your password has become known to anyone else, or if
the password is being, or is likely to be, used in an unauthorized manner. You
agree and acknowledge that any use of the Site and related services offered
and/or any access to private information, data or communications using your
account and password shall be deemed to be either performed by you or
authorized by you as the case may be. You agree to be bound by any access of
the Site and/or use of any services offered by the Site (whether such access or
use are authorized by you or not). You agree that we shall be entitled (but not
obliged) to act upon, rely on or hold you solely responsible and liable in
respect thereof as if the same were carried out or transmitted by you. You
further agree and acknowledge that you shall be bound by and agree to fully
indemnify us against any and all losses arising from the use of or access to
the Site through your account.
Please ensure that the details you provide us with are correct and complete at
all times. You are obligated to update details about your account in real time
by accessing your account online. For pieces of information you are not able to
update by accessing Your Account on the Site, you must inform us via our
customer service communication channels to assist you with these changes. We
reserve the right to refuse access to the Site, terminate accounts, remove or
edit content at any time without prior notice to you. We may at any time in our
sole and absolute discretion, request that you update your Personal Data or
forthwith invalidate the account or related details without giving any reason
or prior notice and shall not be liable or responsible for any losses suffered
by or caused by you or arising out of or in connection with or by reason of
such request or invalidation. You hereby agree to change your password from
time to time and to keep your account secure and also shall be responsible for
the confidentiality of your account and liable for any disclosure or use (whether
such use is authorised or not) of the username and/or password.
B. PRIVACY
Please review our Privacy Agreement, which also
governs your visit to the Site. The personal information / data provided to us
by you or your use of the Site will be treated as strictly confidential, in
accordance with the Privacy Agreement and applicable laws and regulations. If
you object to your information being transferred or used in the manner
specified in the Privacy Agreement, please do not use the Site.
C. PLATFORM FOR
COMMUNICATION
You agree, understand and acknowledge that the Site is
an online platform that enables you to purchase products listed at the price
indicated therein at any time from any location using a payment method of your
choice. You further agree and acknowledge that we are only a facilitator and
cannot be a party to or control in any manner any transactions on the Site or
on a payment gateway as made available to you by an independent service
provider. Accordingly, the contract of sale of products on the Site shall be a
strictly bipartite contract between you and the sellers on our Site while the
payment processing occurs between you, the service provider and in case of
prepayments with electronic cards your issuer bank. Accordingly, the contract of
payment on the Site shall be strictly a bipartite contract between you and the
service provider as listed on our Site.
D. CONTINUED
AVAILABILITY OF THE SITE
We will do our utmost to ensure that access to the
Site is consistently available and is uninterrupted and error-free. However,
due to the nature of the Internet and the nature of the Site, this cannot be
guaranteed. Additionally, your access to the Site may also be occasionally
suspended or restricted to allow for repairs, maintenance, or the introduction
of new facilities or services at any time without prior notice. We will attempt
to limit the frequency and duration of any such suspension or restriction.
E. LICENSE TO
ACCESS THE SITE
We require that by accessing the Site, you confirm
that you can form legally binding contracts and therefore you confirm that you
are at least 18 years of age or are accessing the Site under the supervision of
a parent or legal guardian. We grant you a non-transferable, revocable and
non-exclusive license to use the Site, in accordance with the Terms and
Conditions described herein, for the purposes of shopping for personal items
and services as listed to be sold on the Site. Commercial use or use on behalf
of any third party is prohibited, except as explicitly permitted by us in
advance. If you are registering as a business entity, you represent that you
have the authority to bind that entity to this User Agreement and that you and
the business entity will comply with all applicable laws relating to online trading.
No person or business entity may register as a member of the Site more than
once. Any breach of these Terms and Conditions shall result in the immediate
revocation of the license granted in this paragraph without notice to you.
Content provided on this Site is solely for informational purposes. Product
representations including price, available stock, features, add-ons and any
other details as expressed on this Site are the responsibility of the vendors
displaying them and is not guaranteed as completely accurate by us. Submissions
or opinions expressed on this Site are those of the individual(s) posting such
content and may not reflect our opinions.
We grant you a limited license to access and make personal use of this Site,
but not to download (excluding page caches) or modify the Site or any portion
of it in any manner. This license does not include any resale or commercial use
of this Site or its contents; any collection and use of any product listings,
descriptions, or prices; any derivative use of this Site or its contents; any
downloading or copying of account information for the benefit of another
seller; or any use of data mining, robots, or similar data gathering and
extraction tools.
This Site or any portion of it (including but not limited to any copyrighted
material, trademarks, or other proprietary information) may not be reproduced,
duplicated, copied, sold, resold, visited, distributed or otherwise exploited
for any commercial purpose without express written consent by us as may be applicable.
You may not frame or use framing techniques to enclose any trademark, logo, or
other proprietary information (including images, text, page layout, or form)
without our express written consent. You may not use any meta tags or any other
text utilizing our name or trademark without our express written consent, as
applicable. Any unauthorized use terminates the permission or license granted
by us to you for access to the Site with no prior notice. You may not use our
logo or other proprietary graphic or trademark as part of an external link for
commercial or other purposes without our express written consent, as may be
applicable.
You agree and undertake not to perform restricted activities listed within this
section; undertaking these activities will result in an immediate cancellation
of your account, services, reviews, orders or any existing incomplete
transaction with us and in severe cases may also result in legal action:
·
Refusal to comply with the Terms and Conditions described herein
or any other guidelines and policies related to the use of the Site as
available on the Site at all times.
·
Impersonate any person or entity or to falsely state or
otherwise misrepresent your affiliation with any person or entity.
·
Use the Site for illegal purposes.
·
Attempt to gain unauthorized access to or otherwise interfere or
disrupt other computer systems or networks connected to the Platform or
Services.
·
Interfere with another’s utilization and enjoyment of the Site;
·
Post, promote or transmit through the Site any prohibited
materials as deemed illegal by The People's Republic of Bangladesh.
·
Use or upload, in any way, any software or material that
contains, or which you have reason to suspect that contains, viruses, damaging
components, malicious code or harmful components which may impair or corrupt
the Site’s data or damage or interfere with the operation of another Customer’s
computer or mobile device or the Site and use the Site other than in
conformance with the acceptable use policies of any connected computer networks,
any applicable Internet standards and any other applicable laws.
F. YOUR CONDUCT
You must not use the website in any way that causes,
or is likely to cause, the Site or access to it to be interrupted, damaged or
impaired in any way. You must not engage in activities that could harm or
potentially harm the Site, its employees, officers, representatives,
stakeholders or any other party directly or indirectly associated with the Site
or access to it to be interrupted, damaged or impaired in any way. You
understand that you, and not us, are responsible for all electronic
communications and content sent from your computer to us and you must use the
Site for lawful purposes only. You are strictly prohibited from using the Site
·
for fraudulent purposes, or in connection with a criminal offense or
other unlawful activity
·
to send, use or reuse any material that does not belong to you; or is
illegal, offensive (including but not limited to material that is sexually
explicit content or which promotes racism, bigotry, hatred or physical harm),
deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory,
libellous, obscene, pornographic, paedophilic or menacing; ethnically
objectionable, disparaging or in breach of copyright, trademark, confidentiality,
privacy or any other proprietary information or right; or is otherwise
injurious to third parties; or relates to or promotes money laundering or
gambling; or is harmful to minors in any way; or impersonates another person;
or threatens the unity, integrity, security or sovereignty of Bangladesh or
friendly relations with foreign States; or objectionable or otherwise unlawful
in any manner whatsoever; or which consists of or contains software viruses,
political campaigning, commercial solicitation, chain letters, mass mailings or
any "spam”
·
Use the Site for illegal purposes.
·
to cause annoyance, inconvenience or needless anxiety
·
for any other purposes that is other than what is intended by us
G. YOUR
SUBMISSION
Anything that you submit to the Site and/or provide to
us, including but not limited to, questions, reviews, comments, and suggestions
(collectively, "Submissions") will become our sole and exclusive
property and shall not be returned to you. In addition to the rights applicable
to any Submission, when you post comments or reviews to the Site, you also
grant us the right to use the name that you submit, in connection with such
review, comment, or other content. You shall not use a false e-mail address,
pretend to be someone other than yourself or otherwise mislead us or third
parties as to the origin of any Submissions. We may, but shall not be obligated
to, remove or edit any Submissions without any notice or legal course
applicable to us in this regard.
H. CLAIMS
AGAINST OBJECTIONABLE CONTENT
We list thousands of products for sale offered by
numerous sellers on the Site and host multiple comments on listings, it is not
possible for us to be aware of the contents of each product listed for sale, or
each comment or review that is displayed. Accordingly, we operate on a
"claim, review and takedown" basis. If you believe that any content
on the Site is illegal, offensive (including but not limited to material that
is sexually explicit content or which promotes racism, bigotry, hatred or
physical harm), deceptive, misleading, abusive, indecent, harassing,
blasphemous, defamatory, libellous, obscene, pornographic, paedophilic or
menacing; ethnically objectionable, disparaging; or is otherwise injurious to
third parties; or relates to or promotes money laundering or gambling; or is
harmful to minors in any way; or impersonates another person; or threatens the
unity, integrity, security or sovereignty of Bangladesh or friendly relations
with foreign States; or objectionable or otherwise unlawful in any manner
whatsoever; or which consists of or contains software viruses, ("
objectionable content "), please notify us immediately by following by
writing to us on [email protected]. We will make all practical
endeavours to investigate and remove valid objectionable content complained
about within a reasonable amount of time.
Please ensure to provide your name, address, contact information and as many
relevant details of the claim including name of objectionable content party,
instances of objection, proof of objection amongst other. Please note that
providing incomplete details will render your claim invalid and unusable for
legal purposes.
I. CLAIMS
AGAINST INFRINGING CONTENT
We respect the intellectual property of others. If you
believe that your intellectual property rights have been used in a way that
gives rise to concerns of infringement, please write to us at [email protected]
and we will make all reasonable efforts to address your concern within a
reasonable amount of time. Please ensure to provide your name, address, contact
information and as many relevant details of the claim including name of
infringing party, instances of infringement, proof of infringement amongst
other. Please note that providing incomplete details will render your claim
invalid and unusable for legal purposes. In addition, providing false or
misleading information may be considered a legal offense and may be followed by
legal proceedings.
We also respect a manufacturer's right to enter into exclusive distribution or
resale agreements for its products. However, violations of such agreements do
not constitute intellectual property rights infringement. As the enforcement of
these agreements is a matter between the manufacturer, distributor and/or respective
reseller, it would not be appropriate for us to assist in the enforcement of
such activities. While we cannot provide legal advice, nor share private
information as protected by the law, we recommend that any questions or
concerns regarding your rights may be routed to a legal specialist.
J. TRADEMARKS
AND COPYRIGHTS
ShukriaExpress.com, ShukriaExpress logo, D for ShukriaExpress
logo, ShukriaExpress, ShukriaExpress Fashion, ShukriaExpress Basics and other
marks indicated on our Site are trademarks or registered trademarks in the
relevant jurisdiction(s). Our graphics, logos, page headers, button icons,
scripts and service names are the trademarks or trade dress and may not be used
in connection with any product or service that does not belong to us or in any
manner that is likely to cause confusion among customers, or in any manner that
disparages or discredits us. All other trademarks that appear on this Site are
the property of their respective owners, who may or may not be affiliated with,
connected to, or sponsored by us.
All intellectual property rights, whether registered or unregistered, in the
Site, information content on the Site and all the website design, including,
but not limited to text, graphics, software, photos, video, music, sound, and
their selection and arrangement, and all software compilations, underlying
source code and software shall remain our property. The entire contents of the
Site also are protected by copyright as a collective work under Bangladeshi
copyright laws and international conventions. All rights are reserved.
K. DISCLAIMER
You acknowledge and undertake that you are accessing
the services on the Site and transacting at your own risk and are using your best
and prudent judgment before entering into any transactions through the Site. We
shall neither be liable nor responsible for any actions or inactions of sellers
nor any breach of conditions, representations or warranties by the sellers or
manufacturers of the products and hereby expressly disclaim and any all
responsibility and liability in that regard. We shall not mediate or resolve
any dispute or disagreement between you and the sellers or manufacturers of the
products.
We further expressly disclaim any warranties or representations (express or
implied) in respect of quality, suitability, accuracy, reliability,
completeness, timeliness, performance, safety, merchantability, fitness for a
particular purpose, or legality of the products listed or displayed or
transacted or the content (including product or pricing information and/or
specifications) on the Site. While we have taken precautions to avoid
inaccuracies in content, this Site, all content, information (including the
price of products), software, products, services and related graphics are
provided as is basis, without warranty of any kind. We do not implicitly or
explicitly support or endorse the sale or purchase of any products on the Site.
At no time shall any right, title or interest in the products sold through or
displayed on the Site vest with us nor shall ShukriaExpress have any
obligations or liabilities in respect of any transactions on the Site.
We shall neither be liable or responsible for any actions or inactions of any
other service provider as listed on our Site which includes but is not limited
to payment providers, instalment offerings, warranty services amongst others.
L. INDEMNITY
You shall indemnify and hold harmless ShukriaExpress
as owned by ShukriaExpress United Arab Emirates Limited Liability Company, its
subsidiaries, affiliates and their respective officers, directors, agents and
employees, from any claim or demand, or actions including reasonable attorney's
fees, made by any third party or penalty imposed due to or arising out of your
breach of these Terms and Conditions or any document incorporated by reference,
or your violation of any law, rules, regulations or the rights of a third
party.
You hereby expressly release ShukriaExpress as owned by ShukriaExpress United
Arab Emirates Limited Liability Company, and/or its affiliates and/or any of
its officers and representatives from any cost, damage, liability or other
consequence of any of the actions/inactions of the sellers or other service
providers and specifically waiver any claims or demands that you may have in
this behalf under any statute, contract or otherwise.
M. THIRD PARTY
BUSINESSES
Parties other than ShukriaExpress and its affiliates
may operate stores, provide services, or sell product lines on the Site. For
example, businesses and individuals offer products via Marketplace. In
addition, we provide links to the websites of affiliated companies and certain
other businesses. We are not responsible for examining or evaluating, and we do
not warrant or endorse the offerings of any of these businesses or individuals,
or the content of their websites. We do not assume any responsibility or
liability for the actions, products, and content of any of these and any other
third-parties. You can tell when a third-party is involved in your transactions
by reviewing your transaction carefully, and we may share customer information
related to those transactions with that third-party. You should carefully
review their privacy statements and related terms and conditions.
N.
COMMUNICATING WITH US
When you visit the Site, or send e-mails to us, you
are communicating with us electronically. You will be required to provide a
valid phone number while placing an order with us. We may communicate with you
by e-mail, SMS, phone call or by posting notices on the Site or by any other
mode of communication we choose to employ. For contractual purposes, you
consent to receive communications (including transactional, promotional and/or
commercial messages), from us with respect to your use of the website (and/or
placement of your order) and agree to treat all modes of communication with the
same importance.
O. LOSSES
We will not be responsible for any business or
personal losses (including but not limited to loss of profits, revenue,
contracts, anticipated savings, data, goodwill, or wasted expenditure) or any
other indirect or consequential loss that is not reasonably foreseeable to both
you and us when you commenced using the Site.
P. AMENDMENTS
TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE
We reserve the right to make changes to the Site, its
policies, these terms and conditions and any other publicly displayed condition
or service promise at any time. You will be subject to the policies and terms
and conditions in force at the time you used the Site unless any change to
those policies or these conditions is required to be made by law or government
authority (in which case it will apply to orders previously placed by you). If
any of these conditions is deemed invalid, void, or for any reason
unenforceable, that condition will be deemed severable and will not affect the
validity and enforceability of any remaining condition.
Q. EVENTS
BEYOND OUR CONTROL
We will not be held responsible for any delay or
failure to comply with our obligations under these conditions if the delay or
failure arises from any cause which is beyond our reasonable control. This
condition does not affect your statutory rights.
R. WAIVER
You acknowledge and recognize that we are a private
commercial enterprise and reserve the right to conduct business to achieve our
objectives in a manner we deem fit. You also acknowledge that if you breach the
conditions stated on our Site and we take no action, we are still entitled to
use our rights and remedies in any other situation where you breach these
conditions.
S. TERMINATION
In addition to any other legal or equitable remedies,
we may, without prior notice to you, immediately terminate the Terms and
Conditions or revoke any or all of your rights granted under the Terms and
Conditions. Upon any termination of this Agreement, you shall immediately cease
all access to and use of the Site and we shall, in addition to any other legal
or equitable remedies, immediately revoke all password(s) and account
identification issued to you and deny your access to and use of this Site in
whole or in part. Any termination of this agreement shall not affect the
respective rights and obligations (including without limitation, payment
obligations) of the parties arising before the date of termination. You furthermore
agree that the Site shall not be liable to you or to any other person as a
result of any such suspension or termination. If you are dissatisfied with the
Site or with any terms, conditions, rules, policies, guidelines, or practices
in operating the Site, your sole and exclusive remedy is to discontinue using
the Site.
T. GOVERNING
LAW AND JURISDICTION
These terms and conditions are governed by and
construed in accordance with the laws of The People's Republic of Bangladesh.
You agree that the courts, tribunals and/or quasi-judicial bodies located in
Dhaka, Bangladesh shall have the exclusive jurisdiction on any dispute arising
inside Bangladesh under this Agreement.
U. CONTACT US
You may reach us here
V. OUR SOFTWARE
Our software includes any software (including any
updates or upgrades to the software and any related documentation) that we make
available to you from time to time for your use in connection with the Site
(the "Software").
You may use the software solely for purposes of enabling you to use and enjoy
our services as permitted by the Terms and Conditions and any related
applicable terms as available on the Site. You may not incorporate any portion
of the Software into your own programs or compile any portion of it in
combination with your own programs, transfer it for use with another service,
or sell, rent, lease, lend, loan, distribute or sub-license the Software or
otherwise assign any rights to the Software in whole or in part. You may not
use the Software for any illegal purpose. We may cease providing you service
and we may terminate your right to use the Software at any time. Your rights to
use the Software will automatically terminate without notice from us if you
fail to comply with any of the Terms and Conditions listed here or across the
Site. Additional third party terms contained within the Site or distributed as
such that are specifically identified in related documentation may apply and
will govern the use of such software in the event of a conflict with these
Terms and Conditions. All software used in any of our services is our property
and/or our affiliates or its software suppliers and protected by the laws of
Bangladesh including but not limited to any other applicable copyright laws.
When you use the Site, you may also be using the services of one or more third
parties, such as a wireless carrier or a mobile platform provider. Your use of
these third party services may be subject to separate policies, terms of use,
and fees of these third parties.
You may not, and you will not encourage, assist or authorize any other person
to copy, modify, reverse engineer, decompile or disassemble, or otherwise
tamper with our software whether in whole or in part, or create any derivative
works from or of the Software.
In order to keep the Software up-to-date, we may offer automatic or manual
updates at any time and without notice to you.
3. CONDITIONS
OF SALE (BETWEEN SELLERS AND CUSTOMERS)
Please read these conditions carefully before placing
an order for any products with the Sellers (“We” or “Our” or “Us”, wherever
applicable) on the Site. These conditions signify your agreement to be bound by
these conditions.
A. CONDITIONS
RELATED TO SALE OF THE PRODUCT OR SERVICE
This section deals with conditions relating to the
sale of products or services on the Site.
B. THE CONTRACT
Your order is a legal offer to the seller to buy the
product or service displayed on our Site. When you place an order to purchase a
product, any confirmations or status updates received prior to the dispatch of
your order serves purely to validate the order details provided and in no way
implies the confirmation of the order itself. The acceptance of your order is
considered confirmed when the product is dispatched to you. If your order is
dispatched in more than one package, you may receive separate dispatch
confirmations. Upon time of placing the order, we indicate an approximate
timeline that the processing of your order will take however we cannot guarantee
this timeline to be rigorously precise in every instance as we are dependent on
third party service providers to preserve this commitment. We commit to you to
make every reasonable effort to ensure that the indicative timeline is met. All
commercial/contractual terms are offered by and agreed to between you and the
sellers alone. The commercial/contractual terms include without limitation
price, shipping costs, payment methods, payment terms, date, period and mode of
delivery, warranties related to products and services and after sales services
related to products and services. ShukriaExpress does not have any control or
does not determine or advise or in any way involve itself in the offering or
acceptance of such commercial/contractual terms between the you and the
Sellers. The seller retains the right to cancel any order at its sole
discretion prior to dispatch. We will ensure that there is timely intimation to
you of such cancellation via an email or sms. Any prepayments made in case of
such cancellation(s), shall be refunded to you within the time frames
stipulated here.
D. RETURNS
Please review our Returns Policy here.
E. PRICING,
AVAILABILITY AND ORDER PROCESSING
All prices are listed in Bangladeshi Taka (BDT) and
are inclusive of VAT and are listed on the Site by the seller that is selling
the product or service. Items in your Shopping Cart will always reflect the
most recent price displayed on the item's product detail page. Please note that
this price may differ from the price shown for the item when you first placed
it in your cart. Placing an item in your cart does not reserve the price shown
at that time. It is also possible that an item's price may decrease between the
time you place it in your basket and the time you purchase it.
We do not offer price matching for any items sold by any seller on our Site or
other websites.
We are determined to provide the most accurate pricing information on the Site
to our users; however, errors may still occur, such as cases when the price of
an item is not displayed correctly on the Site. As such, we reserve the right
to refuse or cancel any order. In the event that an item is mispriced, we may,
at our own discretion, either contact you for instructions or cancel your order
and notify you of such cancellation. We shall have the right to refuse or
cancel any such orders whether or not the order has been confirmed and your
prepayment processed. If such a cancellation occurs on your prepaid order, our
policies for refund will apply. Please note that ShukriaExpress posses 100%
right on the refund amount. Usually refund amount is calculated based on the
customer paid price after deducting any sort of discount and shipping fee.
We list availability information for products listed on the Site, including on
each product information page. Beyond what we say on that page or otherwise on
the Site, we cannot be more specific about availability. Please note that
dispatch estimates are just that. They are not guaranteed dispatch times and
should not be relied upon as such. As we process your order, you will be
informed by e-mail or sms if any products you order turn out to be unavailable.
Please note that there are cases when an order cannot be processed for various
reasons. The Site reserves the right to refuse or cancel any order for any
reason at any given time. You may be asked to provide additional verifications
or information, including but not limited to phone number and address, before
we accept the order.
In order to avoid any fraud with credit or debit cards, we reserve the right to
obtain validation of your payment details before providing you with the product
and to verify the personal information you shared with us. This verification
can take the shape of an identity, place of residence, or banking information
check. The absence of an answer following such an inquiry will automatically
cause the cancellation of the order within a reasonable timeline. We reserve
the right to proceed to direct cancellation of an order for which we suspect a
risk of fraudulent use of banking instruments or other reasons without prior
notice or any subsequent legal liability.
Refund Voucher
·
Refund voucher can be redeemed on our Website, as full or part
payment of products from our Website within the given timeline.
·
Refund voucher cannot be used from different account.
·
Vouchers are not replaceable if expired.
·
Refund Voucher code can be applied only once. The residual
amount of the Refund Voucher after applying it once, if any, will not be
refunded and cannot be used for next purchases even if the value of order is
smaller than remaining voucher value.
Promotional Vouchers
·
Each issued promotional voucher (App voucher and New customer
voucher) will be valid for use by a customer only once. Multiple usages
changing the identity is illegal.
·
Both promotional voucher and cart rule discount may not be added
at the same time.
·
Promotional voucher is non-refundable and cannot be exchanged
for cash in part or full and is valid for a single transaction only.
·
Promotional voucher may not be valid during sale or in
conjunction with any special promotion.
·
Voucher will work only if minimum purchase amount and other
conditions are met.
·
ShukriaExpress reserves the right to vary or terminate the
operation of any voucher at any time without notice.
·
ShukriaExpress shall not be liable to any customer or household
for any financial loss arising out of the refusal, cancellation or withdrawal
of any voucher or any failure or inability of a customer to use a voucher for
any reason.
·
Vouchers are not replaceable if expired.
·
No promotional offer can be made for baby nutrition products.
Reward Vouchers
·
Customers who have already been listed in ShukriaExpress for
fraudulent activities will not be eligible to avail any voucher and will not be
eligible to participate in any campaign.
·
A customer shall not operate more than one account in a single
device.
Promotional Items
·
One customer will be able to purchase one 11tk deal and mystery
box during the promotional period.
Security and Fraud
·
When you use a voucher, you warrant to ShukriaExpress that you
are the duly authorized recipient of the voucher and that you are using it in
good faith.
·
If you redeem, attempt to redeem or encourage the redemption of
voucher to obtain discounts to which you are not entitled you may be committing
a civil or criminal offence
·
If we reasonably believe that any voucher is being used
unlawfully or illegally we may reject or cancel any voucher/order and you agree
that you will have no claim against us in respect of any rejection or
cancellation. ShukriaExpress reserves the right to take any further action it
deems appropriate in such instances
F. RESELLING SHUKRIAEXPRESS
PRODUCTS
Reselling ShukriaExpress products for business purpose
is strictly prohibited. If any unauthorized personnel is found committing the
above act, legal action may be taken against him/her.
G. TAXES
You shall be responsible for payment of all
fees/costs/charges associated with the purchase of products from the Site and
you agree to bear any and all applicable taxes as per prevailing law.
H. REPRESENTATIONS
AND WARRANTIES
We do not make any representation or warranty as to
specifics (such as quality, value, saleability, etc) of the products or
services listed to be sold on the Site when products or services are sold by
third parties. We do not implicitly or explicitly support or endorse the sale
or purchase of any products or services on the Site. We accept no liability for
any errors or omissions, whether on behalf of itself or third parties.
We are not responsible for any non-performance or breach of any contract
entered into between you and the sellers. We cannot and do not guarantee your
actions or those of the sellers as they conclude transactions on the Site. We
are not required to mediate or resolve any dispute or disagreement arising from
transactions occurring on our Site.
We do not at any point of time during any transaction as entered into by you
with a third party on our Site, gain title to or have any rights or claims over
the products or services offered by a seller. Therefore, we do not have any
obligations or liabilities in respect of such contract(s) entered into between
you and the seller(s). We are not responsible for unsatisfactory or delayed
performance of services or damages or delays as a result of products which are
out of stock, unavailable or back ordered.
Pricing on any product(s) or related information as reflected on the Site may
due to some technical issue, typographical error or other reason by incorrect
as published and as a result you accept that in such conditions the seller or
the Site may cancel your order without prior notice or any liability arising as
a result. Any prepayments made for such orders will be refunded to you per our
refund policy as stipulated here.
J. OTHERS
·
Stock availability: The orders are subject to
availability of stock.
·
Delivery Timeline: The delivery might take
longer than usual timeframe/line to be followed by ShukriaExpress.
Delivery might be delayed due to force majeure event which includes, but not
limited to, political unrest, political event, national/public holidays, etc.
·
Cancellation: ShukriaExpress retains
unqualified right to cancel any order at its sole discretion prior to dispatch
and for any reason which may include, but not limited to, the product being
mispriced, out of stock, expired, defective, malfunctioned, and containing
incorrect information or description arising out of technical or typographical
error or for any other reason.
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